SereneStream ("we", "us") respects your privacy. This policy explains what personal data we collect when you use SereneStream, why we collect it, and the choices you have. We process personal data in line with the Kenya Data Protection Act, 2019 and other applicable laws.
What we collect
- Account details — your email address and a securely hashed password, or the basic profile shared by Google or Lovable if you sign in with them.
- Studio settings — your chosen scene, sound volumes, motion and timer preferences, so they follow you between devices.
- Membership status — whether Premium is active and until when.
- Technical data — limited logs needed to keep the service secure and working.
Sound and visuals are generated in your browser. We don't record audio, use your microphone or camera, or sell your data.
How we use it
- To create and secure your account, including password resets.
- To monitor account activity: when you sign in, our team receives a private notice with your account email, the time, the sign-in method and your approximate country.
- To save and restore your studio settings.
- To provide Premium features you've paid for.
- To respond to support requests.
Payments
When Premium checkout is available, payments are handled by our payment provider. We never see or store your full card or mobile-money details.
Retention and deletion
We keep your data while your account is open. You can delete your account at any time from your account page, which permanently removes your account and saved settings.
Your rights
You may request access to, correction of, or deletion of your personal data, or object to its processing. Contact us at central.billing.hub@gmail.com. You may also lodge a complaint with the Office of the Data Protection Commissioner.
Contact
Questions about this policy: central.billing.hub@gmail.com.